How we work

Our values enable us to deliver the strategy, drive the way that we work, deliver services and engage with each other and our partners. Our values show that ‘I CARE’:

• Integrity – we value our independence and act with integrity in everything we do. Our actions are based on what’s best for victims and are informed by their voices.
• Compassionate – we act as one team and are kind and compassionate to the people we support and to each other.
• Accessible – we open our doors to people affected by crime, regardless of whether they have reported it. We strive to provide equitable access to opportunities and resources for the users of our services and our employees.
• Resolute – we are brave and uncompromising in our desire to champion victims and witnesses. We collaborate and partner with others to achieve the best outcome for victims.
• Empowering – everything we do is focussed on enabling victims of crime to feel more confident and in control of their lives.