Essex

Phone

0808 17 81 694

If you’ve been affected by crime, call your local victim care team in Essex. Lines are open 8am-5pm, Monday to Friday.

Supportline

08 08 16 89 111

If you need support outside of your local team’s opening hours, you can call our Supportline for free. Or find other ways to get help.  

Get help from your local team

Call us

If you’ve been affected by crime, call your local victim care team in Essex on 0808 17 81 694. Lines are open 8am-5pm, Monday to Friday.

If you need telephone support outside of your local team’s opening hours, you can call our Supportline, for free, on 08 08 16 89 111. Supportline is open 24 hours a day, seven days a week.

Go online

Our free live chat support service is available 24 hours a day, seven days a week.

You can also request support via the website. A member of the team will get back to you within three working days.

My Support Space is a free online resource containing interactive guides aimed at helping you to manage the impact crime has had on you. It’s easy to set up an account and get access to over 70 guides. My Support Space allows you to work through the guides at your own pace.

How we can help

We give free, confidential help to people who have been affected by crime in Essex. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. You can also contact us for support regardless of your immigration status in England and Wales.

If you call your local Victim Support team, we’ll provide support that’s personalised to you. We’ll listen with compassion and help you find ways to manage and feel safer. We can also inform you of your rights and the services that you may be entitled to. If you’d like us to, we can refer you to other specialist organisations that can also help.

As well as offering support to people affected by crime, we run a number of specialist services in Essex, including:

  • Essex Children and Young People (CYP) Caseworkers

A team of CYP Caseworkers, dedicated solely to the support of victims of crime from the ages 4 to 18, their parents, guardians or carers. The post covers the whole county.

  • Bereaved by Suicide Service, Essex

We provide a dedicated Bereaved by Suicide support service to children and adults living in Colchester and Tendring. Call 01473 322683 or email the team.

For more information you can download a leaflet [PDF] about the service.

We work with a number of partner organisations in Essex to make sure you get the support you need. Find out more about some of the services and organisations we work with.

Please note, Victim Support is not responsible for the content of third-party websites.