Dorset
Phone
If you’ve been affected by crime, call your local victim care team in Dorset. Lines are open 9am-6pm, Monday, Wednesday, Friday. 9am-8pm, Tuesday and Thursday.
Supportline
If you need support outside of your local team’s opening hours, you can call our Supportline for free. Or find other ways to get help.
Get help from your local team
Call us
If you’ve been affected by crime, call your local victim care team in Dorset on 0300 3030 163. Lines are open 9am-6pm, Monday, Wednesday, Friday, and 9am-8pm Tuesday and Thursday.
If you need telephone support outside of your local team’s opening hours, you can call our Supportline, for free, on 08 08 16 89 111. Supportline is open 24 hours a day, seven days a week.
Go online
Our free live chat support service is available 24 hours a day, seven days a week.
You can also request support via the website. A member of the team will get back to you within three working days.
My Support Space is a free online resource containing interactive guides aimed at helping you to manage the impact crime has had on you. It’s easy to set up an account and get access to over 70 guides. My Support Space allows you to work through the guides at your own pace.
We give free, confidential help to people who have been affected by crime in Dorset. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. You can also contact us for support regardless of your immigration status in England and Wales.
In 2021-22 we offered immediate support to over 10,000 people affected by crime in Dorset, and gave in-depth support to more than 1,500 people.
If you call your local Victim Support team, we’ll provide support that’s personalised to you. We’ll listen with compassion and help you find ways to manage and feel safer. We can also inform you of your rights and the services that you may be entitled to. If you’d like us to, we can refer you to other specialist organisations that can also help.
We work with a number of partner organisations in Dorset to make sure you get the support you need. Find out more about some of the services and organisations we work with.
Please note, Victim Support is not responsible for the content of third-party websites.
- Bournemouth Churches Housing Association (BCHA) – support in Poole and Bournemouth for victims of domestic abuse and human trafficking.
- Dorset Constabulary – which refers victims to Victim Support.
- HM Courts & Tribunal Service
- Paragon– commissioned by Dorset Council to deliver their Integrated Domestic Abuse Services supporting all genders and children and young people.
- Police and Crime Commissioner – Dorset
- Prejudice Free Dorset – this multi-sector group works together in Dorset to challenge prejudice.
- Sexual Trauma And Recovery Service (STARS) – a cross-Dorset charity that offers free, one to one support, for anyone who lives, works or studies in Dorset and has experienced any form of sexual violence at any time in their lives.
- The Shores – Sexual Abuse Referral Centre (SARC), providing a comprehensive service to men, women and children who have been raped or sexually assaulted.
- Wessex Crown Prosecution Service
